SmartPA empowers professionals to transform the way they work by outsourcing their administrative tasks. Our team of virtual assistants offer the flexibility and tailored capability required to maximise your efficiency.
How we work is changing and the way companies deliver work is evolving which gives you more choice of where, when and how you work to deliver the best service to your customers. As a professional outsourcing service we work with you to seamlessly integrate into your processes, systems and culture. We build relationships with your people, acting as an extension of your team to allow more agile working and less need for lengthy onboarding or recruitment processes.
Providing you with the right level of skills and experience means everything to us, and our mission is to work with you to deliver sustained improvement – every step of the way. We train and mentor our resource pool so you can rely on them to make a positive impact on your business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.
Customer experience is at the core of what we do. This means we take pride in ensuring that your package is built to your needs - right from your onboarding experience and routinely reviewed to ensure ongoing success. We offer full transparency on task time spent helping you to predict work patterns and mobilise resources to match business activity.
We provide a tailored onboarding experience which allows us to recommend the most suitable support based on your requirements and business goals.
Our service gives you access to accurate reporting of tasks so you can see what we are working on down to the minute.
You can easily adjust your service needs and packages can scale to cover busy periods, holidays, sickness, or as demand grows.