Supporting our clients, 24/7
Delivering world-class admin and business support

How it works

Creating a formula for success

We take a unique approach to client support, applying a resilient and agile service delivery model coupled with deep experience to create efficiencies and maximise productivity.

Our Goal

Our goal is to help our clients drive out cost and increase productivity to deliver sustainable competitive advantage.

Our People

Our people are our greatest asset. We provide the widest range of skills and expertise in the market – creating a real and consistent difference, every hour of every day.

Our Customers

We place our customers at the centre of everything we do. Satisfied clients around the globe and in a variety of sectors love the positive energy we bring to their business.

The science behind our service

Our business support professionals work in virtual pods. Clients are assigned a primary point of contact, backed by the right team, tailored to deliver the optimal blend of skills, experience and knowledge.

With over a decade’s experience in creating smart business support, we take a consultative approach to recommend and implement solutions that drive out cost, streamline processes, and deliver resilience.

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Cost-effective solutions

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SmartPA’s robust service delivery model mitigates the impact of sickness, holidays and staff attrition, whilst enabling flexibility and scalability.

  • No signup fees
  • Pay only for productive time
  • Streamline costs by 30-50%
  • No recruitment or induction costs
  • We can start same day…

Nothing less than excellence

As part of our commitment to consistency and excellence in service delivery, all of our SmartPAs undergo a comprehensive accreditation programme prior to being deployed.

This rigorous programme has been benchmarked against globally recognised qualification frameworks to ensure capability, consistency and quality of service to deliver peace of mind for our clients.

With continuous learning and personal development at the heart of everything we do, our SmartPAs are encouraged and supported to advance their skills and knowledge on and ongoing basis.

Equal Opportunities

To us, equal opportunities in the workplace are a non-negotiable. At the very outset of our journey, we recognised the need for a new career path for women. Since then, we have changed the lives of thousands of females who have taken time out of work and have struggled to get back in the game. And done likewise for talented people who have reached a ceiling within their industry, whether from prejudice or otherwise. The demand for a flexible working schedule is high and our opportunity is designed to fit into the lifestyle and needs of each individual SmartPA, rather than the other way round.

Contact our team

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