We are unstoppable
We pride ourselves on offering our clients the most efficient, cost-effective ways to handle their business tasks and admin support. Our accredited SmartPAs are of the highest standard and are matched with companies across all sectors. Whether we’re disrupting the perception of admin workers or transforming business support across the world, we’re passionate about affecting change for the better.
It all started with our founder, Sarra Bejaoui, who was the very first SmartPA. Her goal was to create an admin and business support service focussed not on what she did, but how she did it; to change the way this sector was perceived, experienced and valued. Fast forward 12 years and our community spans the globe, with over 200 SmartPAs, 14 countries, 15 languages and 3000+ clients. Our passion for supporting business growth has not changed since.
Everything we do is about people. We train the best SmartPAs via our accreditation program and ensure that their knowledge and skills are matched perfectly with our clients’ requirements. It’s our job to support your business performance and growth, so our client support is both proactive and of a consistent, high standard. While the work may be completed remotely, relying on someone to support your business growth is a personal thing, so our people are at the centre of our organisation. These are real people, doing real jobs and supporting real businesses. Ours is the only community of its kind; our SmartPAs are all experienced business owners and are extremely passionate about their service and clients.
"We would highly recommend SmartPA. We were sceptical originally as to how the team could support us given the complex nature of the tasks and our business, but after a thorough consult, we could easily see how the team fit would fit in. We are IT focussed as a business and administration is not our strength so were looking for experts in this area.
We were looking for a service that was U.K based. We searched online and really liked the business model. We are proud to be supporting working mothers and like the flexibility that is offered by our team who still deliver to the same standard as a managed service provider who operates 9-5.
Engaging the services of SmartPA was very easy. The SmartPA team are accountable and 100% accurate and dedicated. Although the resource works remotely we feel like they are a member of the team."
Global IT Compliance and Services Manager
We offer a variety of packages to suit your needs, starting from just 30 minutes of usage a day. Our SmartPA’s are flexible, exactly how your business needs them to be! No sign up fees, overheads or staff costs to pay and absolutely no hidden costs, so your money can be spent exactly where it’s needed. Time is precious, so our SmartPAs can start as soon as you need them to - even on the same day. No need to waste time on recruiting or inducting.
Our SmartPA’s are part of a global community and support each other, so all holiday, maternity and sickness cover are taken care of without any hassle. A free onboarding session is also included which not only educates your SmartPA on what systems and processes you use but gives you a chance to explain your vision, mission, how you like to work and what you want your business to achieve. This way, your PA can adapt their support to precisely what you need.
Every year we receive over 800 applications to become a SmartPA, so you can imagine our talentpool is incredibly broad. Each and every one of our SmartPAs go through an 8 week bespoke training and accreditation programme which ensures their admin services are of a consistent, high standard and that your business is in safe hands - we call this the SmartPA Method.
The workplace has changed and the benefits of outsourcing, remote and flexible support are not only widely recognised but in high demand.
To us, equal opportunities in the workplace are a non-negotiable. Ten years ago we recognised the need for a new career path for women who have taken time out of work and have struggled to get back in the game, or for people who have reached a ceiling within their industry, whether from prejudice or otherwise. The demand for a flexible working schedule is high and our opportunity is designed to fit into the lifestyle and needs of each individual SmartPA, rather than the other way round.
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Get in touch with us
13 Dublin Street Lane South,
Edinburgh, EH1 3PX
0845 872 2262