Supporting our clients, 24/7
Delivering world-class admin support
  • Blog
  • Why do SMEs outsource their administration?

Why do SMEs outsource their administration?

Why Do Smes Outsource

When you outsource your business administration, you are hiring an individual or a company to take on tasks associated with the running of your business, that are not the core function of your business. What are the benefits of outsourcing for SMEs?

Outsourcing is when you hire a third party to complete tasks on your behalf. When you outsource your business administration, you are hiring an individual or a company to take on tasks associated with the running of your business, that are not the core function of your business.

Examples of tasks you can outsource:
• Diary and email management
• Call handling
• Transcription and typing
• Document production
• CRM management

What are the benefits of outsourced administration?


1. Lower costs


Working with us to outsource your business administration can reduce costs by 40% compared to hiring an administration assistant. Not only this, but you won’t lose days for holidays or sickness, so business continuity will never be a concern.
At SmartPA, we offer granular reporting that lets you see what tasks your virtual assistant is completing down to the minute, so you only pay for productive time.

 

2. Scalable support


Outsourcing your administration tasks means that support can scale in line with your needs to cover busy seasons, staff absence or business growth.


This means that the support you receive can quickly increase in line with your needs, without the need for a lengthy hiring and onboarding process. Support can also pivot across a diverse range of tasks – one month you may need diary and email management, when another month call handling is the most pressing task. Outsourcing gives you access to a broader skillset.

 

3. Reduced risk


When you outsource, you don’t take on the responsibilities that come with hiring in-house. Not only is staff sickness and holidays covered, you just need to worry about letting us know your requirements and we will take care of the rest.


That means no line management responsibilities and a minimal time commitment, to help you get time back in your day.

 

4. Improve team focus


Outsourcing will help you and your team focus on the core functions of the business. This gives you greater focus and allows you and your team to spend more time on tasks that create ROI and feed back into your core purpose.

 

SmartPA is a trusted supplier of business administration services with ten years’ experience delivering business support services to over 5,000 clients globally. Our established team of virtual personal assistants offer the flexibility, agility and tailored capability required to maximise your resource and effectively complete tasks in today’s reactive business environment. We offer bespoke packages, working with you to understand your requirements from the outset. Customer service means everything to us, and our mission is to work with you to deliver sustained improvement – every step of the way.

Sign up for our business news where we share growth, productivity and cost saving news.