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Delivering world-class admin support
  • Enterprise

Administration Solutions for Enterprises

Creating smart, flexible, scalable business solutions

Businesses are under constant and ever-increasing pressure to deliver gains in efficiency and productivity. Whether it be winning more customers, increasing revenue, reducing spend on overheads and payroll, or driving down supplier costs, the bottom-line counts.

SmartPA has over a decade of experience in learning and perfecting how best to provide agile, flexible and scalable virtual support services for clients of all sizes across the globe. From the provision of individual virtual support resources, to the delivery of fully outsourced multi-disciplinary cross-functional virtual teams, SmartPA will design, deliver and smart-manage the perfect solution.

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The SmartPA Way

We take the time to understand what your objectives are, what your challenges are, and the way you work. We’ll meet your teams and get to know you, before creating a flexible, scalable solution to help you achieve your objectives.

Global Demand

Global spend on Business Process Outsourcing (BPO) has risen markedly over recent years fuelled by changing work practices and ever-increasing cost pressures that businesses face.

Centre of Excellence

Our centre of excellence draws on a virtually limitless pool of talent and skills. Whether on-shore, near-shore, off-shore, or a blend of the three, SmartPA has the proven capability to architect, deliver and manage the optimal agile solution for your business.

Attitudes to how we work have dramatically changed

 

Cisco’s workforce of the future survey indicates that workers have adapted to having increased autonomy, functioning well as dispersed teams as the hybrid workplace stays popular and the need for office-based working has reduced.

The Covid-19 pandemic and its impact on movement and physical interaction has further accelerated the trends towards outsourcing support functions and remote working. More and more businesses are looking urgently at how best to structure themselves against this backdrop, with half of the UK’s companies quickly implementing interactive technologies to adapt to agile and virtual workplace behaviours.

Our Services

Tailored executive admin support

Delegate your admin to-do list to our expert executive PAs and streamline your business costs.

C-suite administration support

SmartPA can mobilised a dedicated SmartPA to assistant and deliver to accommodate C-suite requirements with immediate start.

Project management

Our team support with the creation of project plans, production of reports, recording of project costs and liaison between teams and stakeholders.

Call centre support

Never miss a call again with our 24/7 call answering service. Our team support with appointment booking, overflow, message taking and data analysis.

Cross team diary and email management

No need to trail through your inbox. Daily, weekly and monthly agendas and emails flagged for your attention means you never miss an email again.

Typing and Transcription

Our team support with all transcription and typing services, including audio transcription, copy typing, document production and data entry.

Providing transparency and control

Our focus is to become a seamless extension of your team, speaking your language and integrating with your systems and processes.

When you choose to outsource with us, you will have full visibility of task time reporting which delivers clarity of utilisation patterns and enables data-driven decision making.

Person At Desk

Contact our team

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