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24/7 Call Handling Services

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Be there when your customers need you

SmartPA’s world-class Call Handling team is there to help you.

We’ll speed up response times and ensure your valued contacts are never left hanging on the other end of the line. We’ll ensure you win more sales leads - and streamline costs.

Our service is fully flexible and designed to meet your specific needs. You can outsource phone response to a dedicated, specialised team.

We can work with you 24 hours a day, 7 days a week, or switch on answering for specific times when additional resources are vital.

Try free for 7 days

What you can expect

Trained Call Handlers

We are the only call service whose people go through an exclusive accredited training programme.

Appointment Booking

We will work directly with your internal Customer Relations Management systems.

A Personal Service

We guarantee to answer 100% of all customer calls within five rings.

24/7 Coverage

Offer 24/7 customer service through our team. Multi-lingual support can also be arranged.

1

Get in touch

Explain to us how you currently work, what support you need and when you need it.

2

Briefing

We will then create a bespoke monthly package for you and assign the best team for your business.

3

Hello

Once the terms of business have been signed, enjoy your free onboarding session with your call handlers and never miss a call again.

As easy as 1, 2, 3

Flexible solutions: from receptionists to call centres

The phone rings. The customer waits. They hit the brick wall called ‘Recorded Message’.

What happens next? Your competitor’s phone lights up instead. Or a grumpy email / Tweet is instantly fired off.

Picking up may be the difference between the most important call of your life … or a ringing headache.

Let our UK-based team provide a world-class solution by making sure you are always on the line.

Try free for 7 days

Smart Services

Smart Service

Our call answering service means our knowledgeable SmartPAs take ownership of your brand values and your approach.

Smart Clients

From large corporations to government agencies to SMEs and sole traders, SmartPA is trusted by hundreds of satisfied clients to be the first friendly voice their customers hear.

Smart Thinking

Fully-trained and accredited, our virtual receptionists will grant you time to be more productive on the tasks that matter.

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Head Office
SmartPA
7-13 Dublin Street Lane South,
Edinburgh, EH1 3PX
info@smart-pa.com

0330 202 1110

 

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