UK-based call handlers
Our team is based in the UK and trained internally to ensure a consistent level of quality across all our call handlers.
Call Handling Services
Be there when customers need you
There is nothing as frustrating as calling a business to get their voicemail - except not having that message returned!
UK SMEs lose £90m in sales annually through failing to pick up phone calls. If your competition is ready to take the call they steal the business.
SmartPA assists by providing you with a dedicated call handler who gets to know you, your business and your clients or a group of call handlers to ensure a call is never missed. Never worry about holiday, sickness or absence again.
Take your call handling to the next level. Our expert team can help you with data enrichment, surveys, inbound and outbound customer service, appointment setting, follow ups and social media support.
1
Get in touch
By considering SmartPA, you've taken the first step to our call handling support - and you've come to the right place!
2
Briefing
Step 2 is all about understanding you, your business, your vision and mission and what features of our support would be best suited.
3
Hello
Last but not least, you'll receive a copy of our terms of business. Sign those and enjoy your free "onboarding" session with.
As easy as 1, 2, 3
It's important to get it right
- A personal service, not an automated bot
- Tailored support
- Appointment booking
- UK-based call handlers
- Answer within 4 rings
- Message taking
- CRM integration
- Your own dedicated virtual receptionist
If you have not found what you're looking for, visit our call handling FAQ page here.
Interesting Fact
Over 80% of people in the United Kingdom do not trust overseas call centers with their personal information
Our call handlers are based in the UK and trained to provide clear, concise communication - benefits that are appreciated by our clients.
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"Great service"
These guys provide a great service. They have been very helpful for my business. They provided me a dedicated PA who handled my calls, took phone orders and processed the paperwork for all website and email orders.
Baling Tape Direct
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"Caring ethos"
It is great that at last we have found a team who have the same caring ethos that we have.
Michelle Peel, Care Opticians
Get in touch with us
Want to contact us to learn more? Just fill in the form below or call us on 0845 872 2262 and talk to a SmartPA Expert today
Get in touch with us
Head Office
SmartPA
13 Dublin Street Lane South,
Edinburgh, EH1 3PX
info@smart-pa.com
0845 872 2262
International Locations
- UK
USA
Switzerland
Germany
France - Spain
Malaysia
Japan
South Africa
Malta
Bulgaria - Dubai
