Customers expect your business to be on at least one social media platform. Whether for customer service, to share updates and offers, or to engage with your audience, having a social presence is now almost mandatory.
Lack of a social presence can make it difficult to engage the millennial workforce and younger customers who research and review your culture, values and updates before looking at your company website.
Today, people are used to finding you on the channels they prefer, at the time they are free, and on the device they like to use. Social Media helps deliver this value and our Social Assistants are trained in creating the right messages for your brand.
Social media is the fastest growing market today:
2.62 billion social media users in 2018 growing to 3.02 billion by 2021
The messaging across all social media platforms should never be the same. We can create and design, post and proofread your posts
Facebook - The biggest network in South Africa depending on the nature of your business, this can generate revenue and is best suited to less formal content, e.g., images and short updates
Twitter - Short, snappy content. Statistics work well as do images
LinkedIn - Professional network. Benefits from blogs and leadership on your subject matter
Instagram - Image driven. Live videos. Geotagging- why not appeal to a local audience?
Pinterest - Image driven and blogs around hints and tips do particularly well
If you aren’t using #s in your posts, you should be
Make your content searchable, attract new clients and engage in current discussions/events (trends)
Let us work with you and profile your business hashtag today
Discuss objectives and current usage of social media
Create schedule and content
Increase your following and engagement
We understand that outsourcing work can be daunting, especially front-end communications.
However, during our initial telephone conversation we will understand your business better as well as the help you require with social media.
We then find the best Personal Assistant to help you and coordinate an Onboarding Call to introduce each other before creating an Account for your business and managing the work we complete for you.
SmartPA have integrated into our practice and think, act and behave like a member of our team. Our full-time staff have also found SmartPA to be supportive and have embraced having outsourced business support to reduce the daily pressures and ultimately have an objective partner with fresh energy and skilled back-up administrative support expertise.
Dr Pieter Engelbrecht, Obstetrician and Gynaecologist
We liked the flexibility of having full-time admin support for only a fraction of the cost. We now have the best of both worlds in that we always have SmartPA on the end of the phone without the fully loaded burden of an employee – it’s exactly what we wanted to achieve to allow me to focus on more important things like revenue and actually running the business.
Anthony Durdin, Velocity Consulting
SmartPA was able to provide the right skill set and professionalism required…their service is highly reliable and competent, so much so that we have engaged them on a permanent basis to support our ongoing business growth.
Audrey Cassels, Jigsaw PR
Want to contact us to learn more? Just fill in the form below or call us on +27 74 243 8829 and talk to a SmartPA Expert today